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Incident management in the AI era

We’re thrilled to announce the dates for our 2025conferences! Join us on September 23 Register for San Francisco
 in San Francisco View location
, or October 23 Register for London
 in London View location
 (or both!) for a day of insightful discussions, networking opportunities, and deep dives into the future of incident management.
Register now

Meet the speakers

San Francisco 2025 Agenda

  • Doors open, breakfast and coffee

  • Welcome

    • Tom Wentworth
      Tom Wentworth Chief Marketing Officer, incident.io

  • Humans, Machines, and the Future of Incident Response. How AI impacts the incident lifecycle

    • Stephen Whitworth
      Stephen Whitworth Co-founder and CEO, incident.io

  • Your Customers Want Incidents (Built In)

    • Martin Smith
      Martin Smith Principal SRE & Resilience Architect, Nvidia

  • Break

  • Our data disappeared and (almost) nobody noticed: Incident lessons learned

    • Michael Tweed
      Michael Tweed Principal Software Engineer, Skyscanner

  • Lunch

  • incident.io Product showcase

    • Pete Hamilton
      Pete Hamilton Co-founder and CTO, incident.io
    • Lawrence Jones
      Lawrence Jones Principal Engineer, incident.io
    • Ed Dean
      Ed Dean Product Manager, AI, incident.io

  • Claude Code for SREs

    • Kushal Thakkar
      Kushal Thakkar Member of Technical Staff, Anthropic

  • Break

  • SEV Me the Trouble: Pre-Incidents at Plaid

    • Derek Brown
      Derek Brown Staff Software Engineer, Plaid

  • Navigating Disruption: Zendesk's Migration Journey to incident.io

    • Anna Roussanova
      Anna Roussanova Engineering Manager, Zendesk

  • Engineering Friction - Death by a 1000 PRs

    • Dennis Henry
      Dennis Henry Software Architect, Okta

  • Builder Awards

    • Tom Wentworth
      Tom Wentworth Chief Marketing Officer, incident.io

  • Happy hour

London 2025 Agenda — coming soon