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The Pearl, San Francisco

Welcome to— where leaders unite to redefine incident management. Join us on September 24Register to attend
 in San Francisco View location
.

A note from our Co-founder & CEO

The world of incident management is changing rapidly. With increasing complexity and growing expectations from customers, the stakes have never been higher. Alongside this, incidents are no longer confined to engineering—they require the entire organization to handle effectively.

Between a world of ITIL and academia, we think there’s a better way. Our incident management processes should be modern, human-centric, and pragmatic. Speaking to thousands of organizations in the past 3 years, there’s a wave of people that agree.

At SEV0, we’re hosting leaders at the cutting edge of incident management. It's a day for practical learning, not academic discussion. Hear from speakers at some of the fastest-growing companies and leave with advice you can implement the very next day.

Steven's signature

Stephen Whitworth

Co-founder & CEO, incident.io

Meet the speakers

Agenda

  • 8:00–9:15 AM

    Doors open, breakfast and coffee

  • 9:15–9:45 AM

    Keynote

    • Stephen Whitworth
      Stephen Whitworth Co-founder and CEO, incident.io
  • 9:45–10:15 AM

    Maintaining blameless incident culture when everyone knows whodunnit

    • Andrew Guenther
      Andrew Guenther Member of Technical Staff, OpenAI
  • 10:15–10:30 AM

    Organization-aware incident response

    • Lawrence Jones
      Lawrence Jones Product Engineer, incident.io
  • 10:30–11:00 AM

    Break

  • 11:00–11:45 AM

    Building processes that survive contact with reality

    • Colette Alexander
      Colette Alexander Director of SRE & Observability, HashiCorp
    • Dawer Jung
      Dawer Jung Game Reliability Manager, Netflix
    • Uma Chingunde
      Uma Chingunde Engineering Leader, ex Render, Stripe
    • Chris Evans
      Chris Evans Co-founder and CPO, incident.io
  • 11:45–12:00 PM

    Stop, Drop, and SEV4: Why small incidents are a big deal

    • Derek Brown
      Derek Brown Service & Network Platform Lead
  • 12:00–1:00 PM

    Lunch

  • 1:00–1:45 PM

    The 9.1 magnitude meltdown at Fukushima

    • Nickolas Means
      Nickolas Means VP of Engineering, MedScout, Managing Up Podcast
  • 1:45–2:15 PM

    There is no such thing as a free lunch. How Slack runs their incident lunch exercise

    • Scott Nelson Windels
      Scott Nelson Windels Engineering Manager, Slack
  • 2:15–2:45 PM

    Break

  • 2:45–3:30 PM

    Balancing reliability whilst scaling fast

    • Tom Blomfield
      Tom Blomfield Partner, Y Combinator
    • Mel Good
      Mel Good Senior Exec Director of Reliability, JPMorgan Chase & Co.
    • Paul Williamson
      Paul Williamson Start-Up Advisor & Investor, ex Plaid, Visa, Salesforce
    • Stephen Whitworth
      Stephen Whitworth Co-founder and CEO, incident.io
  • 3:30–3:45 PM

    Culture over chaos: Fostering a positive On-call environment

    • Ryan Schroeder
      Ryan Schroeder Senior Software Engineer, Netflix
  • 3:45–4:00 PM

    Closing

    • Stephen Whitworth
      Stephen Whitworth Co-founder and CEO, incident.io
    • Chris Evans
      Chris Evans Co-founder and CPO, incident.io
  • 4:00–6:00 PM

    Networking and rooftop drinks

Frequently asked questions

  • If you are a leader who cares about modern incident management, this event is for you.